This week I visited a client who’d lost $4.5k worth of fish over 3 weeks. They’d gone from place to place, and been given such conflicting advice, of which none helped. Though the advice received was well-intentioned, many went straight to advise on treatment, before a diagnosis was properly made. And they were about to purchase more fish, and had to put it off till they could get over their fish disease issue. They’d spent hundreds of dollars with treatment that didn’t work, and worst, they’d lost their favourite and irreplaceable fishes.
Though the advice received was well-intentioned, many went straight to advise on treatment, before a diagnosis was properly made. Then they discovered there was such a thing as a fish veterinarian.
They contacted me, and we’re well on the road to recovery. They felt relieved and the remainder fish are getting better. They asked many many questions and I was able to debunk myths and misinformation they had received.
They were actually fuming that no one had mentioned that there was a veterinarian available who could do fish. They related to me that they are in the retail industry. They explained, “[by referring them to The Fish Vet,] the worst they can do, is to gain credibility! Now they’ve lost me as a customer, and many others who I’ll be talking to.”
At veterinary school, we were told that our clients would always be appreciative if, when we needed to, we offer clients the option of referral to specialists. I agree.
Let’s work together for the better health of our fishes. Let’s keep them swimming.
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Yours sincerely,
Dr Richmond Loh
DipProjMgt, BSc, BVMS, MPhil (Pathology), MANZCVS (Aquatics& Pathobiology), CertAqV, NATA Signatory.
PERTH | MELBOURNE | TOWNSVILLE
THE FISH VET – AUSTRALIA.
Mobile Aquatic Veterinary Medical & Diagnostic Services.
http://www.thefishvet.com.au
Ph: +61 (0)421 822 383
